Error while creating item instance manually "The Item is not Serial Controlled. You are trying to provide a Serial Number (&serial_number) for a Non-Serialized Instance"

(Doc ID 2208770.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to creating item instance manually,
the following error occurs.

ERROR
-----------------------
The Item is not Serial Controlled. You are trying to provide a Serial Number (123-144-001) for a Non-Serialized Instance.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility : Oracle Installed base agent User
2. (N)item instance-->item Instances
3. Try to create the item instance for the item which is serial control at sales order issue by giving the serial number and check the owner as internally owned
4. The above error message will be occur

Changes

 

Cause

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