iStore Order Submit Error APP-AR-11526:Vendor Error: Error specified in XML response document (Doc ID 2209183.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to place an order from iStore, the following error is seen,


ERROR
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20001;ORA-20001:APP-AR-11526:Vendor Error: Error specified in XML response document.:An Error occurred while calculating tax on transaction identified by "00005782156@EBP".this may be an incorrect use of the calculation engine.

Please contact your software vendor.Error trying to calculate tax on transaction identified by (00005782156@EBP).Cannot find tax area id [110,670,750] provided for the location is correct and retry.
Error in Line: 1.0:User-Defined Exception in Package OM_TAX_UTIL Procedure TAX_Line
there is an error in order submission.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Place an order
2. Error

 

Cause

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