Unable to Associate Earnings (prorate) if Remaining Amount is '0'. (Doc ID 2209202.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

User is unable to associate earnings (prorate) to a claim if the remaining amount is '0'. In this case they want to create a claim manually for a specific customer to do an over payment. 

1. 

2.

Changes

 

Cause

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