iStore Home/Base URL Redirects to Physical Host Instead Of Remaining In Virtual Host

(Doc ID 2209348.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle iStore - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Request https://istore.<virtualHost>.com is not redirecting to iStore home page (/ibeCZzpHome.jsp)

https://istore.<virtualHost>.com
redirects to https://<external_physical_hostname>.<host>.com/OA_HTML/ibeCZzpHome.jsp

https://istore.<virtualHost>.com/OA_HTML/ibeCZzpHome.jsp - OK
https://istore.<virtualHost>.com/OA_HTML/AppsLogin - OK

EXPECTED BEHAVIOR
-----------------------
https://istore.<virtualHost>.com should redirect to https://istore.<virtualHost>.com/OA_HTML/ibeCZzpHome.jsp

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run base URL without any jsp, example: https://istore.<virtualHost>.com
2. See..it gets redirected to physical external node host, and then page errors saying unable to reach
3. Run https://istore.<virtualHost>.com/OA_HTML/ibeCZzpHome.jsp
4. See..iStore page loads successfully

Changes

EBS Financial Patch applied and AutoConfig was run

Cause

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