Rejection Email Doesn't Show Rejection Reason
Last updated on MARCH 08, 2017
Applies to:Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.
On iProcurement 12.2.4, Rejection notification does not include the rejection reason under the note column
When receiving a rejection notification, the note column should have a value
The issue can be reproduced at will with the following steps:
1. Have a user create a requisition in iProcurement
2. Have the approver reject that requisition and insert a comment with rejection reason.
3. When the rejection notification is opened, the rejection reason is not appearing under notes.
Due to this issue, users cannot see rejection reason in rejection notification
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms