Rejection Email Doesn't Show Rejection Reason

(Doc ID 2209971.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On iProcurement 12.2.4, Rejection notification does not include the rejection reason under the note column

When receiving a rejection notification, the note column should have a value


The issue can be reproduced at will with the following steps:
1. Have a user create a requisition in iProcurement
2. Have the approver reject that requisition and insert a comment with rejection reason.
3. When the rejection notification is opened, the rejection reason is not appearing under notes.


Due to this issue, users cannot see rejection reason in rejection notification

Cause

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