How to Set The Value For Profile JTF_PROFILE_DEFAULT_RESPONSIBILITY Automatically At User Level When Registering iSupport Users

(Doc ID 2210092.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.


User is having custom responsibility related to iSupport. Normally, when he log ins, automatically it should lands on iSupport home page.
But in some cases default responsibility will not get set and we have to set the default responsibility manually by setting Profile option 'JTF_PROFILE_DEFAULT_RESPONSIBILITY' at user level.
How to set the default responsibility for the user automatically, so that once users log-in, it will direct to iSupport home page?


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