Ship Set Is Not Getting Defaulted On Order Lines With Line Set Value As Ship (Doc ID 2210212.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Ship Set is not getting defaulted on Order Lines with Line Set value as Ship

Ship Set default does not work if we change the Line Type to part or service line type on the Order Line.

We changed the System Parameter "Assign New Ship Set For Each Warehouse" to Yes.
Defaulting of Ship Set works fine with System Parameter "Assign New Ship Set For Each Warehouse" to No.

EXPECTED BEHAVIOR
-----------------------
Ship Set should be defaulted

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Disabled Custom Code and Form Personalization
2. Open Sales Order Form
3. Enter Order Header details and Save
4. Line Set is defaulted to Ship
5. Go to sales order line form
6. Enter Line 1.1 . Ship Set =1 as defaulted
7. Change the order line type
8. Ship Set is removed from Line 1 to NULL
9. Enter line 2.1. Ship Set is not defaulted
10. Change Line type. Ship Set is not populated



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot order with correct ship set defaulting

Cause

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