Sale Order Number Not Generating From Quote
(Doc ID 2210281.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Sale Order Number not generating after customer acceptance of quote, no sale order number generating.
EXPECTED BEHAVIOR
Expect quote to complete and create Sales Order.
STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Order Management > Negotiations > Quote >
3. Actions button = Progress Quote
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot complete the Sales Order process.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |