Menu Items Missing From Sales Order Screens Intermittently (Doc ID 2210783.1)

Last updated on DECEMBER 05, 2016

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Sales Order menus intermittently are not available. If user restarts the E-Business Suite (EBS), menu items often return.

EXPECTED BEHAVIOR
Menu options should be available at all times.

It is not specific to any Sales Order, but to an Oracle EBS session.


Cause

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