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AHM: Unable to Re-open Account Hierarchy Manager Form Due to Error "unable to establish a connection with the TCF SocketServer running at <TCF:Host>" (Doc ID 2210909.1)

Last updated on AUGUST 02, 2020

Applies to:

Oracle General Ledger - Version 12.1 and later
Information in this document applies to any platform.
AHM
Account Hierarchy Manager

Symptoms

When attempting to re-open Account Hierarchy Manager Form (AHM), the following error occurs:

Error

The application was unable to establish a connection with the TCF SocketServer running at <TCF:Host>.
Please contact your system administrator.

java.lang.NullPointerException
at java.awt.EventQueue$2.isDispatchThreadImpl(Unknown Source)
at sun.awt.SunToolkit.isDispatchThreadForAppContext(Unknown Source)
at javax.swing.JComponent.revalidate(Unknown Source)
at javax.swing.JComponent.setFont(Unknown Source)
at javax.swing.plaf.basic.BasicListUI.uninstallDefaults(Unknown Source)
at javax.swing.plaf.basic.BasicListUI.uninstallUI(Unknown Source)
at oracle.bali.ewt.olaf.OracleListUI.uninstallUI(Unknown Source)
at javax.swing.JComponent.uninstallUIAndProperties(Unknown Source)
at javax.swing.JComponent.setUI(Unknown Source)
at javax.swing.JList.setUI(Unknown Source)
at javax.swing.JList.updateUI(Unknown Source)
at oracle.bali.ewt.dnd.impl.ListDragger.<init>(Unknown Source)
at oracle.apps.gl.jahe.javaui.client.VOListDragger.<init>(VOListDragger.java:59)
at oracle.apps.gl.jahe.javaui.client.Jahe.jbInit(Jahe.java:1232)
at oracle.apps.gl.jahe.javaui.client.Jahe.jump(Jahe.java:868)
at oracle.apps.gl.jahe.javaui.client.Jahe.start(Jahe.java:761)
at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.start(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Steps to Reproduce
General Ledger Responsibility:
1. Go to (N)Setup > Accounts > Manager
2. Open Account Hierarchy Manager form
3. Close Account Hierarchy Manager form
4. Go to (N)Setup > Accounts > Manager
5. Re-open Account Hierarchy Manager form
---> java.lang.NullPointerException error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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