My Oracle Support Banner

Unable to Access Self Service Function - WFENG_NO_START ERRMESSAGE=3117 (Doc ID 2211367.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to access the Self Service Personal Information function, the following error occurs:

'HR_PERSONAL_INFO_JSP_PRC' has no start activities.) (ERRSTACK=
Wf_Engine_Util.Start_Process_Internal(HRSSA, 43) Wf_Engine.StartProcess(HRSSA, 43))

The issue can be reproduced at will with the following steps:
Responsibility: Employee Self Service or Manager Self Service
1. Click Personal Information
2. Error Appears


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.