Unable to Access Self Service Function - WFENG_NO_START ERRMESSAGE=3117 (Doc ID 2211367.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Self Service Personal Information function, the following error occurs:

ERROR
-----------------------
WF_PLSQL_ERROR (ERRNAME=WFENG_NO_START)(ERRMESSAGE=3117: Process
'HR_PERSONAL_INFO_JSP_PRC' has no start activities.) (ERRSTACK=
Wf_Engine_Util.Start_Process_Internal(HRSSA, 43) Wf_Engine.StartProcess(HRSSA, 43))


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Responsibility: Employee Self Service or Manager Self Service
1. Click Personal Information
2. Error Appears

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms