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Submitting Quote To Order Removes Model Options (Doc ID 2211372.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------

After submitting a Quote to order having a configured model,
  the model options are not shown on the resulting sales order.
 
EXPECTED BEHAVIOR
-----------------------
Expect the Sales Order to be created with the selected options.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Quote
2. Add Model
3. Create Order
4. Sales Order shows the model line only, no children items
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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