Submitting Quote To Order Removes Model Options
(Doc ID 2211372.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Quoting - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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After submitting a Quote to order having a configured model,
the model options are not shown on the resulting sales order.
EXPECTED BEHAVIOR
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Expect the Sales Order to be created with the selected options.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Quote
2. Add Model
3. Create Order
4. Sales Order shows the model line only, no children items
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |