Saving A Transaction Completes With Error - An Unexpected Error Has Occurred.
(Doc ID 2211390.1)
Last updated on JULY 11, 2019
Applies to:Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Receivables Uptake of EBTAX
Saving a Transaction Completes with the following error :
- An Unexpected Error Has Occurred. Please Contact Your System Administrator EXCEPTION(NO_DATA_FOUND): jl_zz_tax.calculate
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables
2. Navigation: Transactions > Transactions
3. Enter the data of the invoice, add the line and save, shown error An unexpected error has occurred. Please contact your system administrator
Tax Debug log file shows:
-- Tax category tax amount after rounding: 0
-- l_country_code: CO
-- populating tix information for tax_regime_code:
JL_ZZ_TAX.calculate()- : tax_vendor_return_code 9
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