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R12.2.6 - Service And Project Integration Questions (Doc ID 2211409.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Teleservice - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Service Request Form

 Service Request and Project integration in R12.2.6.
1. Can I have 3 separate projects for 3 different tasks?

2. Can I Modify "Project Fields" in Debrief HTML page with "Different Projects Values" which is different from Service Request Header "project Values"?


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