OM HTML User Interface - Performance Issue (Doc ID 2211863.1)

Last updated on APRIL 29, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Inquiry & Status

ACTUAL BEHAVIOR
---------------
In the Order Management HTML User Interface responsibility, users are facing a performance issue
when searching for orders using both Simple and Advanced search options


EXPECTED BEHAVIOR
-----------------------
Expected behavior: No performance issue should be seen in searching for orders

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management HTML User Interface responsibility,
2. Search for orders
3. See performance issue

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot efficiently or effectively search for orders.

Cause

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