OHS:R12.1Cash Management Import And Auto-Rec Not Recognizing Valid Bank Account Numbers

(Doc ID 2211900.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to launch the Bank Import and/or the Auto-Rec from both the Bank Statement Interface (Tools -->Auto-Rec) or the Bank Statement and Reconciliation Form (Tools -->Auto Rec), I receive an error that states "Bank Account does not exist". The bank account number however does exist, and is a valid bank account. No issues are found when trying to import or auto-rec using the seeded concurrent request programs.

Cause

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