My Oracle Support Banner

EAM Work Order Completion Asset Route Collection Plans (Doc ID 2212071.1)

Last updated on MAY 30, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

During Work order Completion of Asset Route only Route Quality plan is appearing .

EXPECTED BEHAVIOR

During Work order Completion of Asset Route we expect both the Route Quality plan and Individual Collection plans are appearing

STEPS

The issue can be reproduced at will with the following steps:

1) Collection plans are defined with required collection elements .

2) Transactions is provided as Work order Completions.

3) Asset Route WO is completed , but individual collection plans are not appearing .


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.