Receiving Error You Must Enter A Value For SOURCE_ID When Activating A Contract (Doc ID 2212255.1)

Last updated on JULY 14, 2020

Applies to:

Symptoms

When attempting to Book a contract with Upfront Tax using a 0% Rate,
the following error occurs.

ERROR
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You must enter a value for SOURCE_ID.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Tax Rate that will apply when Upfront Tax is calculated on a contract.
2. Author a Contract with Upfront Tax defined to Bill in the Terms and Conditions.
3. Validate and calculate Upfront Tax
4. Click on Details to make sure that the 0% Rate Tax is there.
5. Proceed to Price and then click Submit to Book the Contract.
  Error should be displayed.

Changes

Cause

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