Receiviing Error You Must Enter A Value For SOURCE_ID When Activating A Contract (Doc ID 2212255.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to Book a contract with Upfront Tax using a 0% Rate,
the following error occurs.

ERROR
-----------------------
You must enter a value for SOURCE_ID.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Tax Rate that will apply when Upfront Tax is calculated on a contract.
2. Author a Contract with Upfront Tax defined to Bill in the Terms and Conditions.
3. Validate and calculate Upfront Tax
4. Click on Details to make sure that the 0% Rate Tax is there.
5. Proceed to Price and then click Submit to Book the Contract.
  Error should be displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot book these contracts.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms