Canadian CA Direct Deposit File Displays Preferred Name (Doc ID 2212311.1)

Last updated on DECEMBER 23, 2016

Applies to:

Oracle HRMS (Canada) - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

Canadian Direct Deposit file displays Preferred Name which is causing issues for third party companies to validate data for the customer.


Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Run the payroll processes
2. View direct deposit file for an employee who has a value for a preferred name



Cause

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