12.2 Cannot Create A Recurring Invoice Based On Invoices That Were Setup on 12.1. (Doc ID 2212324.1)

Last updated on DECEMBER 29, 2016

Applies to:

Oracle Payables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Payables, user is not able to create recurring invoices that were setup in 12.1 and now they are at 12.2. and they were getting below error message :

ERROR
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 " Getting error FRM-40401 No changes to Save"


2. BUSINESS IMPACT
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Due to this issue, users cannot pay supplier on-time. Late payments affect the payment terms established by suppliers and consequently disrupts the business continuity of the organization.


3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

1. Using Payables Manager responsibility

2. Navigate to Invoices > Entry . Recurring invoices

3.  Clicking on the Create Recurring Invoices button, an error message pops up that says "no changes to save", if click "OK" on this message the batch window opens, but the fields are grayed out and cannot be modified.


4. ENVIRONMENT IN WHICH ISSUE IS OBSERVED
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Product: Oracle Payable
Release: 12.2.5
Database: No information provided because the issue is not database or platform specific.
Platform: Linux
Instances Affected: Test and Production
System Names: This information is not relevant for the resolution of the issue.
Affecting Certain Users? The issue is consistently observed with all the users.


5. EXPECTED OR ACCEPTABLE RESULT
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Able to create recurring invoices without any error message

Cause

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