Try To Click Invoice Workbench button On Receipt Application Form With Error (Doc ID 2212438.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 On : 12.1.3 version, Transactions Related

When attempting to view Invoice Workbench on Receipt Application form,
the following error occurs.

ERROR
-----------------------
Function not available to this responsibility. Change responsibilities or contact your System Administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Responsibility: Receivables
Navigate: Receipts->Receipt, apply receipt to refund , and then click 'Refund status' button, and tried to review 'Invoice Workbench' and occurred error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot review relative invoice information for Refund receipt.

Cause

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