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Try To Click Invoice Workbench button On Receipt Application Form With Error (Doc ID 2212438.1)

Last updated on AUGUST 07, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


 On : 12.1.3 version, Transactions Related

When attempting to view Invoice Workbench on Receipt Application form,
the following error occurs.

Function not available to this responsibility. Change responsibilities or contact your System Administrator.

The issue can be reproduced at will with the following steps:
Responsibility: Receivables
Navigate: Receipts->Receipt, apply receipt to refund , and then click 'Refund status' button, and tried to review 'Invoice Workbench' and occurred error

The issue has the following business impact:
Due to this issue, users cannot review relative invoice information for Refund receipt.


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