Service & Maintenance Passthrough is not Generated When Service is Linked to the Asset(s)

(Doc ID 2212639.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Lease Authoring

When contracts are booked with a Service & Maintenance line where the Service and Service Payment are linked to the contract's assets, the Service & Maintenance does not get passed through to the vendor upon cash receipt.
Duplicating the contracts in question and removing the link to the assets, the passthrough is successfully generated.

Expect the passthrough to be disbursed if the Service and Service Payment are associated to the Asset(s).

The issue can be reproduced at will with the following steps:
1. Book a Contract with a Passthrough Service to be disbursed at Full Receipt.
2. Apply the Service line and Service Payment to the contract assets.
3. Book and bill the contract for at least one period of payments.
4. Run Pay Invoices Creation of Auto-Disbursement Process to start the disbursement process.
  Nothing is processed.

The issue has the following business impact:
Due to this issue, users cannot generate disbursements for these contracts.


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