Dispute Confirmation and Adjustment Confirmation Letters Not Automatically Creating (Doc ID 2212687.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Advanced Collections - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

When creating a dispute or adjustment in Advanced Collections, why is the Dispute Confirmation Letter and Adjustment Confirmation Letter not automatically sent?
 

Solution

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