Java Security Pop Up Message In "Find Service Requests" Form - CSXSRISR.fmx

(Doc ID 2212763.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle Field Service - Version 12.1.3 and later
Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to access some Oracle Field Service or Teleservice forms,
the following error occurs.

ERROR
-----------------------
Java has discovered application components that could indicate a security concern.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Find service requests
2. Query for RMA
3. Click 'OK'
4. Click find service requests

Cause

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