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Java Security Pop Up Message In "Find Service Requests" Form - CSXSRISR.fmx (Doc ID 2212763.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Field Service - Version 12.1.3 and later
Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to access some Oracle Field Service or Teleservice forms,
the following error occurs.

Java has discovered application components that could indicate a security concern.

The issue can be reproduced at will with the following steps:
1. Find service requests
2. Query for RMA
3. Click 'OK'
4. Click find service requests


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