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MOBILE TIME IS NOT WORKING AFTER APPLYING HRMS RUP 9 ERROR: CLIENT VERSION MISMATCH (Doc ID 2212843.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Time and Labor - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On: 12.1 HRMS RUP9 version (R12.HXT.B.9), Mobile Time Entry

After applying HRMS RUP 9 ,the Mobile Timecard is giving the following error

ERROR
-----------------------
Client Version Mismatch

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Applied Patch HRMS RUP 9 and other patches
2. Configure Mobile Applications configuration>
3. Login to Mobile Timecard Application>
4. Responsibilities
5. Android/iOS> Iphone 6
6. Initilization>
User Validation ------- Green checkmark
App Evaluation ----------Red X
Layout Validation--------Red X
Client Version Mismatch




Cause

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In this Document
Symptoms
Cause
Solution
References


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