Cannot Close Process Message Window Using "X" Button on the Top Right Side, Once Click Navigate Icon on the Menu. (Doc ID 2212955.1)

Last updated on DECEMBER 28, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When sales order is entered or booked, Process message window is opened.
At that time, once click "Navigate" icon on the menu, then, although click "x" button on the top right side, but cannot close process message window on sales order form.

Expected Behavior
Process message window should be closed by click "x" button on the top right side.

Steps to Reproduce

  1. Sales order enter or book and "Process Message" window shows up.
  2. Click "Navigate" icon on the menu.
  3. Click "x" button on the top right side, but cannot close process message window.

Changes

 

Cause

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