Unable to access Absence Management Function thorugh Employee Self-Service (Doc ID 2213031.1)

Last updated on DECEMBER 13, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Some employees are not able to open Absence Management function (leave of absence) through HR/Self Service.
They are getting below error

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.
java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character to number conversion error ORA-06512: at "APPS.HR_ABSUTIL_SS",


STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility : Employee Self-Service
2. Click on function >  Absence Management
3. The pages displays error

Cause

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