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Contact Center - Dashboard: Error ORA-00907 When Trying to Drilldown on Seeded Profile Check (Doc ID 2213213.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Customer Care - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to drilldown in one of the seeded profile checks ("Install Base Size (11.5.6)"), the following error occurs.

ERROR
-----------------------
ORA-00907: missing right parenthesis

STEPS
-----------------------
1. Go to Contact Center and query a customer
2. In the Dashboard tab, double click on the seeded "Install Base Size (11.5.6)" profile check
3. The reported error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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