Contact Center - Dashboard: Error ORA-00907 When Trying to Drilldown on Seeded Profile Check
(Doc ID 2213213.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Customer Care - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
When attempting to drilldown in one of the seeded profile checks ("Install Base Size (11.5.6)"), the following error occurs.
ERROR
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ORA-00907: missing right parenthesis
STEPS
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1. Go to Contact Center and query a customer
2. In the Dashboard tab, double click on the seeded "Install Base Size (11.5.6)" profile check
3. The reported error occurs
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |