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PCP's Speciality Does Not Display After Selection on Update Primary Care Providers Self-Service Page (Doc ID 2213217.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 HRMS RUP6 version, Self Service Benefits

ACTUAL BEHAVIOR
---------------
In Self-Service Benefits; on 'Update Primary Care Providers" page, selecting a 'Specialty' from LOV reverts back to null after selection

EXPECTED BEHAVIOR
-----------------------
Value selected in 'Specialty' LOV retains

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self-Service -> Benefits
2. Next to 'Update Primary Care Providers' page
3. Select a Speciality from the LOV
4. Value is not retained after selection

Cause

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In this Document
Symptoms
Cause
Solution
References


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