Create Work Request Is Not Working (Doc ID 2213267.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, WR

When attempting to create a Work Request, the following error occurs.

ERROR
-----------------------
You have insufficient privileges for the current operation. Please contact your System Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Click on Work Request Tab
3. Save the transaction.
4. Get the aforementioned error message.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms