Communication Does Not Occur - During Cancel - For EDI Based Supplier (Doc ID 2213401.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing, Version 12.2


Actual:
Purchase Order cancellations are not being communicated to vendors who are enabled for EDI 850 in e-Commerce Gateway


Expected:
Cancelling an EDI based Purchase Order - should communicate the email to the supplier.



Replication:
The issue can be reproduced at will with the following steps:
1. EDI based supplier - Purchase Order is created and approved.
2. Cancel is conducted - Purchase Order is set to revision 1
3. The Purchase Order is not communicated to the supplier




Cause

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