Supplier Is Still In Pending Approval Status After Approved (Doc ID 2213885.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle iSupplier Portal - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version

ACTUAL BEHAVIOR
---------------
When attempting to approve a supplier request transaction after clicking the view/update link in an approval notification, the approval does not proceed neither route to the next approver.

However if the approval is done from the notification after opening it (first page), then the approvals work as expected.

This issue started occurring after applying <Patch 23278446>:R12.POS.B

EXPECTED BEHAVIOR
-----------------------
Approvals to route appropriately and complete registration.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Register new Supplier
2. Approver opens approval worklist notification
3. Clicks View / Edit Registration Request
4. Selects Approve in the action box > Click Go
5. Notification is not closed, Supplier is still in pending approval status.


Changes

 

Cause

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