UK Pay: Teachers Pension Monthly Extract Process Errors for New Employees (Doc ID 2214058.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle HRMS (UK) - Version 12.1 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Teachers Pension Monthly Extract Process is finishing with error for new hires with 0 payments in first month:

ERROR

ORA-20001: Divide by zero at line 27 of PQP_GB_TP_MDC_SERVICE_LINES_RULE
Cause: An attempt was made to divide a number by zero. Suppose that a formula has an input called NUMBER_IN, and a line of the form NUMBER_OUT =
100 / NUMBER_IN. If NUMBER_IN was passed a value of zero, then this error would result.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Run the request "Teachers Pension Monthly Extract Process'
2. Check extract results: 5 employees are in error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms