Error 'User-Defined Exception In Package OM_TAX_UTIL Procedure Tax Line' Adding an Order Line. (Doc ID 2214095.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms



When adding a new line to a sales order in a specific Operating Unit (OU) and link this line to customer Installed Base(IB), get an error message:

ERROR

 'User-Defined Exception in Package OM_TAX_UTIL Procedure Tax Line'



STEPS

Order Management Responsibility (OM)
1.  Create a new order in operating unit OU - ABC
2.  Add a service line SE and link it to instance 123456 (product AB-CDE-LMN1Z2)
3.  Save



Cause

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