Data Inquiry Under Offers Is Not Consistent

(Doc ID 2214598.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Some offer paid amounts are being reset to zero. This is occurring in cases for claims where there exists a total association amount of zero for an offer. Because of this, once the claim settlement fetcher program is run, it updates the offer's paid amount to zero. 

Cause

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