Contracts Get Stuck in 'Pending Internal Approval' Negotiation Status with no Active Workflow to be Found (Doc ID 2214806.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Contracts are stuck with a Negotiation Status of Pending Internal Approval, but there is no Approval Workflow to be found.

This issue cannot be reproduced at will. It seems to happen randomly.

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In this Document

Symptoms

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