Tracking Event Submitted From Mobile App Missing/Wrong Data (Doc ID 2214838.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Operational Planning Cloud Service - Version 6.4.1 to 6.4.1 [Release 6.4]
Oracle Transportation Management - Version 6.0 to 6.4.2 [Release 6 to 6.4]
Information in this document applies to any platform.

Symptoms

Within the Mobile App for OTM version 1.1 the customer can see all data that is going to send to the OTM Module

Loading the XML containing the information that should produce a complete Shipment with OTM, proceed to login to OTM using the Mobile App and then Selects the Shipments and the Event, and submits. This process should send all relevant data to OTM, however within otm it is seen that there are missing information as follows

The truck drivers will enter the mobile tracking events through the app, the events that come from the app have incorrect data like
- Tracking events without stops
- Tracking events with incorrect times
- Tracking events with incorrect status codes

Cause

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