Debit Authorization Not Saved In Invoice (when Using AR Form) (Doc ID 2215072.1)

Last updated on JANUARY 13, 2017

Applies to:

Oracle Receivables - Version 12.1 and later
Oracle Payments - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Implementing AR SEPA Direct Debit.

In some cases the debit authorization for the bank account will not be saved in the invoices.

User can select the bank account number and then the debit authorization will be picked. User can save (i.e. click on the save icon) but when user closes the invoice and searches it again it is gone.
That happens in some cases but not in all.
 

STEPS

The issue can be reproduced at will with the following steps:


1. Log in to Oracle EBS: Receivables User responsibility.

2. Select the bank account number

3. Save

4. Debit Authorization not saved in invoice



Changes

 

Cause

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