No Data Found Error While Querying Drop Ship Sales Order Lines (Doc ID 2215153.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Inquiry & Status

When attempting to Drop Ship Orders from the Order Organizer, the following error occurs.

ERROR
-----------------------
  ORA-01403: no data found
  FRM-40735: PRE-QUERY trigger raised unhandled exception ORA-00904.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Order Organizer.
3. Find Orders/Quotes on the Order Organizer using

  - Order Type: UEM Parts Order
  - Status: Awaiting Receipt
  - Source Type: External

4. Select Order from list that is returned, and the following error occurs:

  ORA-01403: no data found
  FRM-40735: PRE-QUERY trigger raised unhandled exception ORA-00904.

Changes

 

Cause

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