My Oracle Support Banner

No Data Found Error While Querying Drop Ship Sales Order Lines (Doc ID 2215153.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Inquiry & Status

When attempting to Drop Ship Orders from the Order Organizer, the following error occurs.

ERROR
-----------------------
  ORA-01403: no data found
  FRM-40735: PRE-QUERY trigger raised unhandled exception ORA-00904.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Order Organizer.
3. Find Orders/Quotes on the Order Organizer using

  - Order Type: UEM Parts Order
  - Status: Awaiting Receipt
  - Source Type: External

4. Select Order from list that is returned, and the following error occurs:

  ORA-01403: no data found
  FRM-40735: PRE-QUERY trigger raised unhandled exception ORA-00904.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.