Unable To Query For Lot Number In Sales Order Form (Doc ID 2215172.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
User has found that they are unable to query sales orders using the 'Lot Number'. In their search they found Note 1457158.1 - Unable To Query Sales Order Using Lot Number In Order Organizer. Although not visible to the customer, there is a bug in which development provided form personalization information - Bug 13383835 - UNABLE TO QUERY SALES ORDER USING LOT NUMBER IN ORDER ORGANIZER - but unfortunately the document attached to the bug has been purged. Is this something I can development to provide so I could assist the customer?

EXPECTED BEHAVIOR
-----------------------
Would expect for the LOV to be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management -> sales order form -> query using Lot Number.


Changes

 

Cause

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