Customers Form gives Error No method with signature - No method with signature - getCustomerTitle() (Doc ID 2215297.1)

Last updated on DECEMBER 17, 2016

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Customers Module

When attempting to update Default Reporting Registration Number in Customers form the following error occurs.

ERROR
-----------------------
This record in table HZ_PARTIES cannot be locked as it has been updated by another user.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Search for a customer number
- Click on Customer Standard (which opens a self-serv page)
- On the Customer Standard self-serv page, go to Tax Profile
- Take a copy of the ‘Default Reporting Registration Number’. Delete that number and Save the change

Customer applied <Patch 23299345:R12.AR.C> ERROR UPDAING PARTY NAME WHEN OBJECT
VERSION NUMBER IS NULL VIA CUSTOMER UI
It gives ArCreateCusAMImpl.java 120.22.12020000.24
ArCusOvrCO.java 120.66.12020000.19

After this patch, search on any customer gives error
"No method with signature - No method with signature - getCustomerTitle()"



Cause

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