Form Personalization Triggers Multiple Messages in Item Master Form (INVIDITM) (Doc ID 2215410.1)

Last updated on DECEMBER 18, 2016

Applies to:

Oracle Item Master - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Production Instance

ACTUAL BEHAVIOR
---------------
Using Form Personalization user is trying to print a message on Item Master Form.
This message needs to be printed when ever Item is Created or Updated.
The form personalization is checking the item category assignment and if the category value is "Default.Default" then the form personalization should trigger and display a message.
The Trigger Event used is "WHEN-VALIDATE-RECORD".
But here, the form personalization is triggering the message thrice.

EXPECTED BEHAVIOR
-----------------------
Expect that the message should be displayed once.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to Inventory -> Items -> Master Items
2) Go to Help -> Diagnostics -> Custom Code -> Personalize
3) Write a personalization here for Trigger Event - WHEN-VALIDATE-RECORD (W-V-R) on Trigger Object - MTL_SYSTEM_ITEMS
Observe that the message is displayed thrice

Changes

 

Cause

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