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State Tax Withholding Is Being Withheld Incorrectly On a Tax Exempt Location (Doc ID 2215624.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle HRMS (US) - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, US Payroll Tax Issues

Texas (TX) employees who reside in Texarkana, Arkansas (AR) began having AR State income tax withheld

No tax should be withheld

The issue can be reproduced at will with the following steps:

1. an organization/location in the state of TEXAS. TX employees are not subject to State withholding tax.
2- recently moved some of those employees to a new location in ARKANSAS, but some employees stayed at the TX location. The setup was completed and we were properly withholding AR State income tax on the AR employees.
3- We were not withholding AR State income tax on the TX employees. It worked correctly for two pay periods.
4- Year End Phase 1 and Q3 Statutory Update patch (24584952:R12.PAY.B) has been applied on November 20th
5- The third pay period, TX employees who reside in Texarkana, AR began having AR State income tax withheld.


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