
AR to GL Reconciliation report shows differences when chargebacks exist
(Doc ID 2215835.1)
Last updated on OCTOBER 15, 2019
Applies to:
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
AR to GL Reconciliation report shows differences in AR section when chargebacks exist.
This happens when claims are closed with a chargeback.
Changes
After applying following patch issue appeared:
Bug 16215263 REW: CHARGEBACK APPLICATION INCORRECTLY POSTED WITH SLA AS CLAIM
Continuation of fix delivered via patch 21948521.
Cause
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