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AR to GL Reconciliation report shows differences when chargebacks exist (Doc ID 2215835.1)

Last updated on OCTOBER 15, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

AR to GL Reconciliation report shows differences in AR section when chargebacks exist. 
This happens when claims are closed with a chargeback.


Changes

After applying following patch issue appeared:

 Bug 16215263 REW: CHARGEBACK APPLICATION INCORRECTLY POSTED WITH SLA AS CLAIM

Continuation of fix delivered via patch 21948521.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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