Duplicate Service Tax Entries Getting generated On Prepayment Application To Standard Invoice (Doc ID 2215967.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, India Inventory Localizations

ACTUAL BEHAVIOR
---------------
Prepayment without service tax applied to standard invoice getting
updated in General Ledger(GL) every time when India Service Tax Processing is run.

EXPECTED BEHAVIOR
-----------------------
Multiple unnecessary postings of prepayment without any service
tax entries should not get posted to GL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Prepayment without service tax

2. Create a Standard Invoice with Service tax

3. Apply the Prepayment to Standard Invoice

4. Run India Service tax processing(For every run the duplicate entries are posted)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile the service tax amount and can't settle the correct amount

Cause

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