After 12.1.HRMS RUP 9; Non Recurring Elements are Re-created when Processing Subsequent Life Event (Doc ID 2216146.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP9 version, Advanced Benefits

ACTUAL BEHAVIOR
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When processing mid-year Administrative life event; rates are duplicated

EXPECTED BEHAVIOR
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Mid-year Administrative life event does not offer any choice for said plan and therefore no changes or rates should be added

STEPS
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The issue can be reproduced at will with the following steps:
1. Benefits Service Center
2. Process Scheduled Event
3. Assigned Life Event Date: 01-FEB-2017
4. Employee selects plan
5. Three rates are assigned
6. Elements are assigned
7. Close Open Life Event with 31-JAN-17 as close date
8. Administration Life Event assigned for 17-APR-17; intended setup is that changes cannot be made to plan for this event
9. Benefits Service Center
10. Process Open Event
11. Assigned Life Event Date: 01-APR-2017
12. Plan is now flagged as automatic benefit
13. Three additional rates added; all duplicates of original three
14. Non-recurring element entries are also readded
15. When repeated on RUP8 instance, Plan not selected as automatic benefit, and only one active rate

Cause

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