R12:Customers Form Shows Two Fields for Payment Term via IEXRCALL

(Doc ID 2216473.1)

Last updated on DECEMBER 28, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


When open customer form via Customer Standard button in Collection Workbench(IEXRCALL),Payment Term
displays 2 rows and Mandatory Field Does Not Show List Of Payment Term.



1. Responsibility :AR Collections > Collections
    Accounts tab -> Click CustomerStandard button

2. Customer Information Window opens
3. Click Cancel
4. There are 2 rows for Payment terms


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