Resume Parsing Errors: Resume Extraction Is Not Available. Please Enter Your Personal Details Below
(Doc ID 2216608.1)
Last updated on JULY 27, 2024
Applies to:
Oracle iRecruitment - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Candidate Self Service
When attempting to to use the resume parsing functionality in iRecrutment External Candidate
ERROR
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Resume extraction is not currently available. Please enter your personal details below.
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Resume extraction is not currently available. Please enter your personal details below.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to the companies external site visitor page
2. Once user/candidate is created go to My Account
3. My Personal Details
4. Click on Upload Resume
5. Get Error
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |