My Oracle Support Banner

Resume Parsing Errors: Resume Extraction Is Not Available. Please Enter Your Personal Details Below (Doc ID 2216608.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle iRecruitment - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Candidate Self Service

When attempting to to use the resume parsing functionality in iRecrutment External Candidate

Resume extraction is not currently available. Please enter your personal details below.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Navigate to the companies external site visitor page

2. Once user/candidate is created go to My Account

3. My Personal Details

4. Click on Upload Resume

5. Get Error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.