Interaction History Incomplete Unless ISupport User Is Imported As A Resource
(Doc ID 2216768.1)
Last updated on MAY 19, 2017
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Is it required to import isupport users as a resource in order for them to show up in the interaction history for the Call Center Form?
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