Interaction History Incomplete Unless ISupport User Is Imported As A Resource (Doc ID 2216768.1)

Last updated on JULY 01, 2022

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Is it required to import isupport users as a resource in order for them to show up in the interaction history for the Call Center Form?

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.