Lines Stuck At Fulfilled With "Bill Only With Inventory Interface" (Doc ID 2216850.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a Sales Order with "Line Flow - Generic, Bill Only with Inventory Interface" as the line's workflow and booking it - the line status get stuck at Fulfilled (can't manually "Progress Order" it).
The "Workflow Background Process" concurrent program doesn't progress it until the "Process Deferred" option is set to Yes. Even when the line is set to Closed by the "Workflow Background Process" that reservations remains on the SO line.
When running the "Inventory Interface - Non Ship" concurrent program, the following error occurs.

ERROR
INVIFACE: Inventory Interface - Non Ship

INV IFACE CONC: LINE_ID - 4934
INV IFACE CONC: LINE DOES NOT HAVE NOTIFIED INV IFACE ELIGIBLE

Cause

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